Laura has a passion for service excellence and organizational effectiveness. Drawing from her extensive hospitality background, she excels at aligning the customer’s experience with the client’s strategic goals and business principles.
As a training professional and consultant for over twenty-five years, Laura is an expert at assessment, design, delivery, and implementation of a wide assortment of customized programs created to enhance productivity, increase customer satisfaction, and develop current and future leaders.
Banks, luxury hotels and resorts, private athletic clubs, and in-home health care organizations are just a few of a diverse list of clients who have benefited from Laura’s expertise. During her fourteen year tenure as Director of Learning and Development for Mandarin Oriental San Francisco – a member of the prestigious Mandarin Oriental Hotel Group – Laura was instrumental in the hotel attaining the coveted Mobil Five-Star rating.
Page Training Solutions workshops are interactive, content-rich, and results-oriented. Laura has helped numerous businesses and professionals successfully apply new skills and practices that generate improved performance and measurable organization-wide outcomes.